Why don't some workers' compensation lawyers in Illinois call their clients back?
Maybe it's because summer is upon us, but for some crazy reason there has been an uptick of people calling us lately that have attorneys who aren't calling them back. These aren't lawyers that we have recommended.
I have never understood why a lawyer wouldn't call a client back. It's the easiest thing to do. If you don't want to talk, e-mail, have your secretary call, do something. But the reality is, that if a client has a question you should answer it as soon as possible. After all we are in the service industry.
Too many lawyers love the money they make, but just don't want to be bothered by clients. There are a handful that we hear about over and over again who when they do call back, choose to scream and/or belittle their client.
The terrible service is similar to when you go to a doctor's office and have to wait an hour beyond your appointment time. With the doctor you are kind of stuck. It shouldn't be that way with an attorney.
If your lawyer isn't calling you back we suggest you schedule a meeting to discuss your expectations and their willingness to meet that. Quite frankly that should happen before you hire a lawyer. If things improve great. If not or if your lawyer is yelling at you or clearly not in your corner it is probably time to move on.
We are workers' compensation attorneys that help people with Illinois work injuries anywhere in IL via our statewide network of attorneys. Contact us and we will answer your questions or find the right lawyer for your situation.
