The insurance company can't talk to your doctor
If you have a fairly serious injury, your employer’s insurance company may try to get involved with your medical treatment. They might try to talk to your doctor or your physical therapist. They might even try to come to your appointments. It sounds intrusive, and it is.
The insurance companies are good at this. They treat you nicely on the phone, they act like they’re trying to help, and then they turn around and do something to hurt your case. We’ve seen insurance companies convince surgeons to delay surgery or convince a doctor to try a cheaper, yet riskier, approach. We’ve seen them push doctors to lift work restrictions, even when it’s not in the employee’s best interest.
Illinois law says that insurance companies are not allowed to talk to your doctor without your permission, except to request copies of records or bills. The insurance company won’t tell you this. If someone from the insurance company wants to come to your appointment, or get involved in any way, just say no. And get a lawyer.
A good attorney will protect you from these insurance company tactics. They will contact the insurer and tell them that they can no longer talk to your medical providers. If you have questions about what the insurance company can and cannot do, you can always give us a call
We are workers' compensation attorneys that help people with Illinois work injuries anywhere in IL via our statewide network of attorneys. Contact us and we will answer your questions or find the right lawyer for your situation.
