One thing I will never understand

Perhaps it's the long winter making some people grumpy, but it seems of late that I've received a lot of calls from people who are dealing with something that I just can't understand.

They have an attorney that yells at them.  Literally their lawyer screams when they ask a question and if they don't scream, they put the client down for "being so stupid."

If this is the person who is supposed to be fighting for you, I'd hate to see your enemy.  We all have bad days and I've had a few I'd like a do-over on.  But I can't imagine a scenario where I would put down the person who is depending on me.

This doesn't mean we are soft or will do whatever the client wants.  I've had disagreements with clients that think they know how a case should be handled and I know otherwise.  But I'll tell them my thoughts in an adult way and expect the same of them.

If I had a client scream at me (knock on wood, has only happened when I turned down someones case) I would probably fire them.  If you are my client and I scream at you then you should probably fire me.

What's interesting is that it happens so much that I usually can guess who the lawyer is before the caller tells me.  I hate hearing these stories as it really gives attorneys a bad name.

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