I had a very nice call recently with the father of an injured worker.  I love getting calls from concerned parents because it’s a great sign when you have people that care about you and will look out for you. Most of the time those clients are a pleasure to be around.

I was able to connect him to a lawyer in our state wide network near Wheaton where he was hurt. I imagine the case will go smoothly. 

One piece of advice I gave was when the Dad asked if it was ok for an insurance company representative to come to the hospital and take a statement.  I explained that he should not let that happen as it won’t benefit his son.  Beyond that I emphasized that with his son on pain meds from his bad fall, he might unknowingly say something that isn’t true which could hurt his case.

The Dad appreciated the advice and said that he couldn’t believe that an attorney in Chicago could sound so normal.

I got a good chuckle from that comment because there definitely is a perception out their that if you call a law firm, you are going to talk to some stuffy, know it all blowhard who talks down to you or tries to talk above your head.

I do know many lawyers that act that way, nobody we recommend of course.  But the truth is that most attorneys are in fact "normal." I’ve talked to more than 300,000 people on the phone in my career, so perhaps I have more practice than most, but giving straight forward, plain English responses isn’t that difficult.

I’ve always said that I can’t promise a result, but can promise that we’ll do whatever we can for you and give direct, blunt answers to your questions.  Now I guess I can add that I’ll sound normal when I do it.  So I have that going for me.

Seriously though, I love talking to people and trying to help them.  If you have any questions about a work injury or anything legal related, I’m happy to talk to you.