About once a month or so, we get a call from an injured worker who thinks they are contacting the Illinois Workers’ Compensation Commission. We politely let them know that we are a law firm, but also ask what the issue is to see if we can help them solve it.

While we’ve heard all sorts of things from people who make this phone call, the number one reason people seem to call the Illinois Workers’ Compensation Commission is because their TTD (temporary total disability) checks are late or not being paid at all. It’s their belief that the Government is there to solve this problem.

The Commission does not typically take phone calls and if you are lucky enough to get someone on the phone, they won’t give you legal advice and are not there to solve your problems.

It’s the insurance company for your employer who issues the TTD, so they would typically be the first place to call. That said, they aren’t on your side and aren’t looking to make you happy. Quite often they will simply not pay your benefits without good reason. They’ll either ignore you, tell you that they are still investigating the case or say that they are denying your case for some bogus reason.

The solution to these problems is a simple one. You have to call a lawyer and they can file a case for you. It costs you nothing to do so and many times a good Illinois work comp attorney can make a phone call and solve the problem.

One thing to know about insurance companies is that many of them take the strategy to just not pay benefits and hope that you go away. It works enough that they keep doing it. Workers of course are the ones who get hurt by this, but they don’t have to.

And even if they aren’t paying benefits with good reason, an experienced lawyer can evaluate your case and let you know what options you have. We have a lot of tools at our disposal including getting your case to an Arbitrator.

If you’d like to know why your benefits aren’t being paid and more importantly, solve that problem, we’d be happy to speak with you any time. You can call us at 312-346-5578. We help with cases everywhere in Illinois and all calls are free and confidential.